2019 Conference AGENDA*

SUNDAY MARCH 31, 2019

Event Start Time End Time
Team Building Event: New Orleans Foodie Walking Tour - Dress Code: Jeans or casual attire
  • Taste your way through the Big Easy on a food tour of New Orleans’ French Quarter, stopping to sample some of the city’s most distinctive foods along the way. Exploring New Orleans food with a guide means you get a behind-the-scenes look into local kitchens, with plenty of tips on where to eat, drink, and sightsee while visiting New Orleans. Bring an appetite for everything from beignets to brisket.
  • Cost $60/pp Please register for this event on the conference registration page.
  • Please note, this is a walking tour and will require large amounts of walking including stairs and hills.
10:00AM 2:00PM
Registration, Hotel Lobby 2:00PM 4:00PM
Meet n’ Greet, Royal Sonesta Courtyard - Dress Code: Business casual 5:00PM 6:00PM

MONDAY APRIL 1, 2019

Event - Dress Code: Business Casual Start Time End Time
Registration/Information, Hotel Lobby 7:00AM 3:00PM
Hot Breakfast, Restaurant R’evolution 7:30AM 8:30AM
Intro & Welcome
- David Caesar
8:30AM 9:00AM
Keynote Speaker
- Kevin Brown
9:00AM 10:30AM
Break 10:30AM 11:00AM
Profit Mastery: Performance Groups, A Panel of Your Peers
- Steven LeFever
11:00AM 12:00PM
Lunch, Restaurant R’evolution 12:10PM 1:30PM
Vendor Expo, Arcade 12:10PM 5:00PM
Home Care Pulse: Client & Caregiver Satisfaction (Always Best Care Pilot Results)
- Erik Madsen
1:30PM 2:20PM
Break 2:20PM 2:30PM
Breakout #1 - Profit Mastery: Performance Groups, a Q&A Workshop
– Steve LeFever
2:30PM 3:30PM
Breakout #2 - ClearCare Reporting
- Stacy Jones, Justin Hanzlik
2:30PM 3:30PM
Breakout #3 - Disco Dancing from 9-5: Improving Soft Skill Communication Revenue Part I
– Meredith Eicher
2:30PM 3:30PM
Break 3:30PM 4:00PM
Breakout #4 - Leveraging Community Based Marketing
- Bryant Greene
4:00PM 5:00PM
Breakout #5 - Recruitment & Retention | Caregiver Shortages, Home Care's #1 Threat
- Erik Madsen
4:00PM 5:00PM
Breakout #6 - Disco Dancing from 9-5: Improving Soft Skill Communication Revenue Part II
- Meredith Eicher
4:00PM 5:00PM
Break to Change for Dinner - Dress Code: Jeans or casual attire 5:00PM 6:15PM
Board Buses for Mardi Gras World, Hotel Lobby (Canal St. @ Bourbon St.) 6:15PM 6:30PM
Transportation Time 6:30PM 7:00PM
Dinner at Mardi Gras World - Dress Code: Jeans or casual attire 7:00PM 10:00PM
Board Bus / Return to Royal Sonesta 10:00PM 10:30PM

TUESDAY APRIL 2, 2019

Event - Dress Code: Business Casual Start Time End Time
Hot Breakfast, Restaurant R’evolution 7:30AM 8:30AM
Registration/Information, Hotel Lobby 8:00AM 3:00PM
Housekeeping 8:30AM 8:45AM
FSO Presentation
- David Caesar, Larry Miramontes, Sheila Davis
8:45AM 10:00AM
The Value of Home Care - What is on the Horizon for the Home Care Industry, Grand Ballroom
- Phil Bongiorno, Executive Director, Home Care Association of America
10:00AM 10:30AM
Break 10:30AM 11:00AM
Breakout #7 - Private Duty Q&A
- David Robinson
11:00AM 12:00PM
Breakout #8 - Growing Your Business With the VA
- Darlene Wood, Rian Superales
11:00AM 12:00PM
Breakout #9 - Recruitment & Retention | Caregiver Shortages, Home Care's #1 Threat
- Erik Madsen
11:00AM 12:00PM
Lunch, Restaurant R’evolution 12:00PM 1:00PM
Breakout #10 - Crush the Competition & Marketing to Existing Clients
- Carrie Bianco, Colleen Foley
1:00PM 2:00PM
Breakout #11 - How to Break Through the Door - Independent Living Communities
- Tracer Foster
1:00PM 2:00PM
Breakout #12 - Social Media
– Lyfe Marketing - Cargill Hutt
1:00PM 2:00PM
Break 2:00PM 2:30PM
Breakout #13 - Sustaining Double Digit Growth
- Robin Henoch, Rebecca Smith, Keith Carter
2:30PM 3:30PM
Breakout #14 - 52 Weeks Marketing
- Grant Gaston, CEO | Debbie Miller, President of Marketing
2:30PM 3:30PM
Breakout #15 - How to Work with LTC Insurance /EVV
- Renee Scepanski
2:30PM 3:30PM
Flavor of New Orleans 3:30PM 4:00PM
CEO Message
- Jake Brown
4:00PM 5:00PM
Break to Change for Dinner
Dress Code: Formal attire (masks + black tie optional, cocktail length acceptable)
5:00PM 6:30PM
Cocktails / Appetizers at Arnaud's 6:30PM 7:30PM
Masquerade Ball (Awards Dinner) at Arnaud's
Dress Code: Formal attire (masks + black tie optional, cocktail length acceptable)
7:30PM 8:30PM
Awards Ceremony 8:30PM 9:30PM
DJ / Dancing 9:30PM 12:00AM

WEDNESDAY APRIL 3, 2019

Event Start Time End Time
Team Building Event: Jean Lafitte Swamp Tour - Dress Code: Jeans or casual attire
  • Located only twenty-five minutes from New Orleans in the Jean Lafitte National Historical Park and Preserve, Jean Lafitte Swamp and Airboat Tours explore Louisiana’s back country along its meandering bayous abundant with wildlife and exotic plant life. Trained navigators escort you into the murky waters of Louisiana swamps where you will come face to face with the beauty and beasts of nature. Bring your camera to capture the thrills and chills of this unforgettable swampland journey!
  • Cost $80/pp which includes lunch. Please register for this event on the conference registration page.
8:30AM 2:00PM

*Subject to change